Trimble Connect Incident - Performance degradation in public API - 05/03/2024
Incident
Trimble Connect Incident - Performance degradation in public API - 05/03/2024
Status: closed
Start:
End:
Duration: 3 hours 47 minutes
Affected Components:
Public APIs (North America)
Public APIs (Europe)
Processing Service (Europe)
3D Model Conversion (New)
Overall Region Health
User Information
Project Listing
Project Information
User Listing
Folder Item Listing
ToDo Listing
3D View Listing
2D View Listing
System Search
Project Search
Organizer Service
Property Set Service
Property Set Service
Topic Service
Topic Exchange Service
Model Service
Update
We are seeing performance degradation in our
Identified
We have identified the cause of the performance degradation and are working on a fix.
Monitoring
A fix has been implemented; we are closely monitoring system performance.
Resolved
The issue causing the performance degradation has been resolved. Thanks for your patience.