Trimble Connect Incident - Processing Service Delay - 3D Model Conversion - 14/02/2024
Incident
2024-02-14T07:01:00.0000000Z
Trimble Connect Incident - Processing Service Delay - 3D Model Conversion - 14/02/2024
Status: closed
Start:
2024-02-14T04:49:00.0000000Z
End:
2024-02-14T07:01:00.0000000Z
Duration: 2 hours 12 minutes
Affected Components:
Processing Service (North America)
Processing Service (Europe)
Processing Service (Asia)
Processing Service (Australia)
3D Model Conversion (New)
3D Model Conversion (New)
3D Model Conversion (New)
3D Model Conversion (New)
Update
2024-02-14T04:49:00.0000000Z
2024-02-14T04:49:00.0000000Z
We are seeing delays in the Trimble Connect Processing Service, which is responsible for uploaded 3D model conversions and are currently investigating the issue.
Resolved
2024-02-14T07:01:00.0000000Z
2024-02-14T07:01:00.0000000Z
The issue causing the disruptions has been resolved. Thanks for your patience.