Processing Service (North America)

Trimble Connect Incident - Service Interruptions - July 30 2024 10:09 PM UTC

Web App Public APIs (North America) Processing Service (North America) Public APIs (Europe) Public APIs (Asia) Processing Service (Australia) Licenses Service Overall Region Health 3D Model Conversion (New) Overall Region Health Overall Region Health 3D Model Conversion (New) Open 3D Model with Public Link User Information User Information User License Information User Sign in - Web App Project Listing Project Listing User Information Open 3D Model Project Information Project Information Project Listing User Listing User Listing Project Information Licenses Refresh Folder Item Listing Folder Item Listing User Listing Licenses Refresh Legacy ToDo Listing ToDo Listing Folder Item Listing ToDo Listing System Search System Search Project Search Project Search System Search Project Search
 

We are seeing disruptions in multiple Connect Services and are currently investigating the issue.

 

Our production environment is currently affected by an 3rd Party outage. We will update you once the issue is resolved.

 

The team has worked to bring Connect back to operational status. However, please note that certain services in certain regions may continue to experience degraded performance. We will continue to monitor as the third party has estimated 1-2 additional hours for full recovery

 

The issue causing the disruptions has been resolved. Thanks for your patience.

Trimble Connect Incident - Processing Service Delay - 3D Model Conversion - 14/02/2024

Processing Service (North America) Processing Service (Europe) Processing Service (Asia) Processing Service (Australia) 3D Model Conversion (New) 3D Model Conversion (New) 3D Model Conversion (New) 3D Model Conversion (New)
 

We are seeing delays in the Trimble Connect Processing Service, which is responsible for uploaded 3D model conversions and are currently investigating the issue.

 

The issue causing the disruptions has been resolved. Thanks for your patience.